1. Introduction
At Shadi Shubh (“we,” “us,” or “our”), we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial services, visit our website, or interact with us in any way.
As an offline matrimonial service, we understand the sensitive nature of the information you share with us. We treat every piece of personal data with the utmost care and confidentiality.
2. Information We Collect
Personal Information
- Full name, date of birth, gender, and photographs
- Contact details: phone number, email address, residential address
- Educational qualifications and professional details
- Family information: parents' names, occupation, siblings
- Religious background, caste, and community details
- Horoscope/Kundli details (if provided)
- Physical attributes: height, complexion, etc.
- Partner preferences and expectations
Information Collected Automatically
- Browser type and version when visiting our website
- IP address and approximate location
- Pages visited and time spent on our website
- Referral source
3. How We Use Your Information
We use the information we collect to:
- Create and manage your matrimonial profile
- Find and suggest compatible matches based on your preferences
- Verify the authenticity of your profile information
- Communicate with you regarding potential matches and service updates
- Facilitate meetings between interested families
- Perform Kundli/horoscope matching when requested
- Improve our matchmaking services and processes
- Respond to your inquiries and provide support
4. Information Sharing
We may share your information in the following limited circumstances:
- With potential matches: Only with your explicit consent, and only the information you authorize us to share.
- For verification: With verification partners strictly for the purpose of authenticating your profile information.
- Legal requirements: When required by law, court order, or government authority.
- Protection: To protect the rights, safety, or property of Shadi Shubh, our members, or the public.
5. Data Security
We implement robust security measures to protect your personal information:
- Physical files are stored in locked cabinets with restricted access
- Digital data is encrypted and stored on secure servers
- Access to personal data is limited to authorized personnel only
- Regular security audits and employee training on data protection
- Secure disposal of physical documents when no longer needed
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate information
- Deletion: Request deletion of your profile and personal data
- Restrict sharing: Control which information is shared with potential matches
- Withdraw consent: Withdraw your consent for data processing at any time
- Portability: Request your data in a portable format
To exercise any of these rights, please contact us at privacy@shadishubh.com.
8. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@shadishubh.com
- Phone: +91 98765 43210
- Office: Shadi Shubh, Near City Center, Main Road, Your City